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CDEK in UAE: Complaint about Unprofessional Behavior of Employee
I am a citizen of the United Arab Emirates and recently used your international delivery services. Unfortunately, I encountered a deeply troubling level of customer service. During my interaction with your support team, an employee named Mikhail made offensive remarks directed at my family, which is entirely unacceptable in a professional environment. . C7 d6 L; |: f$ _. C0 p/ {
1 ^( o/ G- s/ f7 {6 d4 k; GSuch behavior severely undermines trust in your company, especially for a service operating on an international scale that should maintain high standards for all customers. I kindly request that you review this incident and take appropriate measures to ensure that situations like this do not occur in the future. " A9 U$ F: q6 h' ~7 H* w1 ?$ q' r
$ n2 C3 o3 G. E& l* XI look forward to your prompt response and to seeing respect upheld in all customer interactions. |
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